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DELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG – photo 1
DELL

DELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG

R28,770
incl. VAT: R33,086
  • Stock: Backordered - delivers in 10-15 days
  • Brand: DELL
  • Model: PT550_3OS5PS
  • Weight: 1 kg
  • Product code: 1463973
Backordered goods Delivery in 10–15 working days

Available Options

R28,770 incl. VAT: R33,086
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Key features

  • 24x7 access to Dell experts - Around‑the‑clock phone and online support from in‑region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
  • Business‑class response vs. basic warranty - Faster, more predictable repair models (such as next business day‑style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
  • Consistent, fleet‑wide support - A standardized, easy‑to‑quote offer that provides the same level of business‑class support across your PC estate, simplifying how you manage support entitlements.
  • Lower IT workload on break/fix - Dell takes on the front‑line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
  • Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.

Key features

  • 24x7 access to Dell experts - Around‑the‑clock phone and online support from in‑region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
  • Business‑class response vs. basic warranty - Faster, more predictable repair models (such as next business day‑style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
  • Consistent, fleet‑wide support - A standardized, easy‑to‑quote offer that provides the same level of business‑class support across your PC estate, simplifying how you manage support entitlements.
  • Lower IT workload on break/fix - Dell takes on the front‑line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
  • Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.
Tags: dell servers , dell server

Description

Dell ProSupport Essentials for PCs is part of the ProSupport Suite for PCs delivering business‑class support that keeps your client devices running smoothly, without the complexity of a fully customized service. Built on Dell’s proven ProSupport capabilities, it gives organizations a simple, cost‑effective way to upgrade from basic warranty to 24x7 expert help, faster response, and more predictable outcomes for their PC fleet. With ProSupport Essentials, IT gains a dependable safety net for hardware and common software issues, while users get the confidence that when something goes wrong, Dell is ready to respond quickly and efficiently.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Service type ProSupport for ISG
Service included Parts and Labour
Service time (hours x days) 24x7x365
Number of years 5 year(s)
Phone support Yes
Web support Yes
Troubleshooting Yes
Parts replacement Yes
Compatibility POWEREDGE T550 OC NOT AVAILABLE IN OCPT