This category covers corded desk phones, cordless DECT handsets with base stations, and IP phones for offices, reception desks and home use. It suits small businesses, home offices and households replacing an old landline. Leading brands in our range include Gigaset, Grandstream Networks, Panasonic and Cisco.
How to choose a desk or DECT phone
Connection type. Analogue and DECT phones work on a standard telephone line, while IP phones connect over Ethernet or Wi-Fi to a VoIP service or office phone system. Check which line you actually have before ordering.
System compatibility. Most IP phones use the SIP standard, which works with many providers and PBX systems, but some enterprise models are built for one specific platform. Confirm this with your provider or IT supplier first.
Handsets and coverage. A single DECT handset is enough for a flat, but larger homes and offices need extra handsets or a repeater. Check how many handsets one base supports.
Everyday features. Reception staff benefit from a headset port, programmable keys and a clear display. Older users may prefer large buttons, loud ringers and hearing aid compatibility.
Power supply. Many IP desk phones can be powered through Power over Ethernet. Make sure your network switch supports it, or plan for a separate power adapter.
Brands we carry
- Gigaset: German maker with roots in the Siemens phone business, known mainly for DECT cordless phones and multi-handset systems.
- Panasonic: long-established producer of DECT cordless phones with answering machines and call blocking.
- Grandstream Networks, Yealink and Snom Technology: specialists in SIP IP phones for VoIP providers and office phone systems.
- Cisco and Unify: business desk phones designed for company-wide communication platforms.
- HP - Poly: the Poly range grew from Polycom and Plantronics, and is known for conference phones and headsets.
- Geemarc and Doro: amplified phones with large keys, aimed at users with hearing or sight difficulties.
Also in our range: Alcatel and Motorola.
Frequently asked questions
What is the difference between a DECT phone and an IP phone?
A DECT phone is a cordless handset that talks wirelessly to a base station, which connects to your phone line. An IP phone is a desk phone that makes calls over your network using VoIP. Some DECT systems also connect to VoIP services.
Will an IP phone work with any VoIP provider?
Not always. Many IP phones support the SIP standard and work with a wide variety of providers, but some enterprise models only work with their own platform. Check your provider's compatibility list before buying.
Which phone suits an elderly person or someone hard of hearing?
Look for an amplified phone with large buttons, adjustable volume and hearing aid compatibility. Brands such as Geemarc and Doro focus on this type of phone, and many cordless models offer a loud ringer.
What is Power over Ethernet and do I need it?
Power over Ethernet sends power to the phone through its network cable, so no separate adapter is needed. It is useful for IP desk phones, but only if your switch or injector supports it. Otherwise, use a mains adapter.
