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HP 4y Priority Management PC 5K+ seats Legacy Svc – photo 1
HP

HP 4y Priority Management PC 5K+ seats Legacy Svc

R2,812
incl. VAT: R3,233
  • Stock: Backordered - delivers in 10-15 days
  • Brand: HP
  • Model: U1PV8E
  • Product code: 1666305
Backordered goods Delivery in 10–15 working days

Available Options

R2,812 incl. VAT: R3,233
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Key features

  • Technical support design for IT
  • Global experience
  • Direct access
  • Online case management tools
  • Assigned support contact
  • Proactive support plan
  • Problem management
  • Parts prioritization
  • Performance management

Key features

  • Technical support design for IT
  • Global experience
  • Direct access
  • Online case management tools
  • Assigned support contact
  • Proactive support plan
  • Problem management
  • Parts prioritization
  • Performance management

Description

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]

Specifications

Features
Number of years 4 year(s)
HP segment Business
UNSPSC-code 81111812
Supplier features
Support type Priority services
Place of service Remote
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 4 years
Response time Next available agent
Service method Phone
Care Pack type Electronic
Coverage period (months) 48
Warranty type S