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HP 4 year Priority Management Plus Service – photo 1
HP

HP 4 year Priority Management Plus Service

R3,360
incl. VAT: R3,864
  • Stock: Backordered - delivers in 10-15 days
  • Brand: HP
  • Model: U62G5E
  • Product code: 1666583
Backordered goods Delivery in 10–15 working days

Available Options

R3,360 incl. VAT: R3,864
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Key features

  • Technical support design for IT
  • Global experience
  • Direct access
  • Online case management tools
  • Assigned support contact
  • Proactive support plan
  • Problem management
  • Parts prioritization
  • Performance management

Key features

  • Technical support design for IT
  • Global experience
  • Direct access
  • Online case management tools
  • Assigned support contact
  • Proactive support plan
  • Problem management
  • Parts prioritization
  • Performance management

Description

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]

Specifications

Supplier features
Support type Priority support
Place of service Remote
Warranty coverage Warranty independent
Coverage details Standard workdays - 9 hours
Duration 4 years
Response time Next available agent
Service method Phone
Coverage period (months) 48
Features
UNSPSC-code 81111812